Peoplecert CMS7 Questions & Answers - in .pdf
- Total Q&A: 370
- Update: Aug 13, 2026
- Price: $59.99
- Vendor: Peoplecert
- Exam Code: CMS7
- Exam Name: ITIL V3 Foundation
- Features:
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- Exact Peoplecert CMS7 Exam Questions with Correct Answers, verified by Experts with years of Experience in IT Field.
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Peoplecert CMS7 Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: Key ITIL Functions and Roles | - Technical management
- Service desk
- Application management
|
| Topic 2: Service Management as a Practice | - Concepts of service and value creation
- Stakeholders and value co-creation
|
| Topic 3: ITIL Service Lifecycle | - Service Transition
- 1. Change management
- 2. Release and deployment management
- Service Design
- 1. Service level management
- 2. Design coordination and processes
- Service Operation
- 1. Incident management
- 2. Problem management
- 3. Event management
- Continual Service Improvement
- Service Strategy
- 1. Strategy management for IT services
- 2. Service portfolio concepts
|
Peoplecert ITIL V3 Foundation Sample Questions:
1. Which process is responsible for controlling, recording and reporting on the relationships relating to components of the IT infrastructure?
A) Change management
B) Service level management
C) Incident management
D) Service asset and configuration management
2. Major Incidents require?
A) Less documentation
B) Separate procedures
C) Less urgency
D) Longer timescales
3. Which of the following activities are responsibilities of a Supplier Manager?
1) Negotiating and agreeing Contracts
2) Updating the Supplier and Contract database
3) Planning for possible closure, renewal or extension of contracts
4) Managing relationships with internal suppliers
A) None of the above
B) 2, 3 and 4 only
C) 1, 2 and 3 only
D) 1, 3 and 4 only
4. Which of the following is a responsibility of Supplier Management?
A) Development, negotiation and agreement of Organizational Level Agreements
B) Development, negotiation and agreement of Service Level Agreements.
C) Development, negotiation and agreement of contracts.
D) Development, negotiation and agreement of Service Portfolio
5. Which of the following is NOT defined as part of every process?
A) Roles
B) Functions
C) Inputs and outputs
D) Metrics
Solutions:
Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: B |
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