WGU Organizational-Behavior Questions & Answers - in .pdf
- Vendor: WGU
- Exam Code: Organizational-Behavior
- Exam Name: WGU Organizational Behavior (GTO1, C715)
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- Exam Code: Organizational-Behavior
- Exam Name: WGU Organizational Behavior (GTO1, C715)
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WGU Organizational-Behavior Exam Overview:
| Certification Vendor: | Western Governors University (WGU) |
| Exam Name: | Organizational Behavior Objective Assessment |
| Exam Number: | C715 (GTO1) |
| Exam Price: | Included in WGU tuition |
| Available Languages: | English |
| Exam Format: | Online proctored objective assessment, Multiple choice, Scenario-based questions |
| Sample Questions: | WGU Organizational-Behavior Sample Questions |
| Exam Way: | Online proctored objective assessment (remote supervision required) |
| Pre Condition: | Enrollment in WGU Business Administration program or completion of prerequisite coursework within the degree plan. |
| Official Syllabus URL: | https://www.wgu.edu/ |
WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Motivation and Performance | - Goal setting and performance management - Motivation theories (Maslow, Herzberg, McClelland, Expectancy theory) |
| Topic 2: Ethics and Organizational Responsibility | - Corporate social responsibility - Ethical decision making in organizations |
| Topic 3: Teams and Group Dynamics | - Group decision-making and conflict resolution - Team formation and development stages |
| Topic 4: Human Resource and Workplace Behavior | - Recruitment, selection, and onboarding concepts - Performance evaluation and feedback systems |
| Topic 5: Leadership and Management | - Leadership styles and theories - Power, influence, and authority |
| Topic 6: Communication and Decision Making | - Decision-making models and biases - Organizational communication processes |
| Topic 7: Foundations of Organizational Behavior | - Definition and scope of organizational behavior - Individual behavior in organizations - Work attitudes and job satisfaction |
| Topic 8: Organizational Structure and Culture | - Organizational culture and change - Organizational design and structure types |
WGU Organizational Behavior (GTO1, C715) Sample Questions:
1. Which characteristic describes an advantage of a virtual team as compared with other types of teams?
A) The greater opportunity for interaction helps increase rapport.
B) Virtual team members generally report greater satisfaction with the group interaction process.
C) Verbal and nonverbal communication cues are easier to understand within a virtual team.
D) People can work together who might otherwise not be able to collaborate on a work task.
2. Management is considering a change in one plant and plans to organize employees into teams. Management wants the teams to review processes, apply critical thinking, and take full responsibility for outcomes. Which type of team should they organize?
A) Production teams
B) Self-managed teams
C) Virtual teams
D) Problem-solving teams
3. A company switched from assembly lines to self-managed work teams. What can team members do to improve the synergy and success of their teams?
A) Exercise collective control over the pace of work
B) Change work group roles at random
C) Assign individual roles rather than mutual team roles
D) Share information but not engage in collective performance goals
4. After physiological desires such as hunger, thirst, and shelter are met, the next level of desires becomes the basis for motivation. This is an example of which theory?
A) Bigelow's three factor theory
B) Two factor theory
C) X and Y hierarchy
D) Maslow's hierarchy of needs
5. What is an advantage of a strong organizational culture?
A) There is a formation of strong employee commitment.
B) The internal climate exhibits low behavioral control.
C) There is ambiguity in what employees perceive as expectations.
D) Core values are not intensely held and widely shared.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A |
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