Salesforce Arch-302 Questions & Answers - in .pdf
- Total Q&A: 154
- Update: Jun 18, 2026
- Price: $59.99
- Vendor: Salesforce
- Exam Code: Arch-302
- Exam Name: Salesforce Certified B2C Solution Architect
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- Total Q&A: 154
- Update: Jun 18, 2026
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- Exam Code: Arch-302
- Exam Name: Salesforce Certified B2C Solution Architect
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Salesforce Certified B2C Solution Architect Sample Questions:
1. An electronics company operates its website on B2C Commerce. The company recently decided to update its Customer Service portal from a homegrown solution to Service Cloud in order to take advantage of Assisted Order Placement through the 'Order on Behalf of feature in the Service Cloud console.
The company currently has 3 million customer records in its B2C Commerce database that need to be migrated into Service Cloud.
How should a Solution Architect manage the export from B2C Commerce-and import the initial batch of customer records into Service Cloud in an efficient manner?
A) Use the Streaming API to push the 3 million customer records from B2C Commerce to Service Cloud.
B) Use Business Manager to export and Data Loader to import the 3 million records into Service Cloud.
C) Use the Commerce Cloud REST API to import the 3 million records into Service Cloud.
D) Use the Salesforce REST API to import the 3 million records into Service Cloud.
2. A company has a multi-cloud implementation that involves an Experience Cloud portal, Service Cloud for case management, and Marketing Cloud for customer interaction.
The company wants all changes in Salesforce data-including creation, updates, deletion, and undeletion of a record-to be synchronized to its custom-built retail loyalty application in near-real time without significantly impacting the overall system performance.
Which option is the most appropriate integration mechanism for this scenario?
A) Outbound Messages
B) Change Data Capture
C) Apex Trigger Callout
D) Triggered Send Definition
3. Universal Containers is about to expand from their existing product efforts around watches into creating smart watches. These watches are intended to integrate with the users smart phone but also gather and collect health data from the watch and the phone. Universal Containers has never had to manage or work with health related data and are concerned about how to go further while still keeping their users trust.
What is a next step a Solution Architect should suggest to provide UC the kind of understanding they are looking for"?
Choose 1 answers
A) Does the team need front-end development capabilities?
B) Run a Consequence Scanning Workshop to understand the impact of the work
C) Run a Requirements Gathering Workshop to start creating the build requirements
D) Run a Journey Mapping Workshop to understand the users' interactions with the system
E) Speak with a Legal Expert in regards to HIPPA and PHI Data
4. A retail company uses B2C Commerce and Marketing Cloud to enable cross-cloud communication on behalf of its customers. As part of the newsletter signup journey, the company would like to send a coupon code to each customer 3 days after registration. Once the coupon code has been redeemed, the company would like to alter the customer's journey to stop reminder emails.
Which two configuration steps should a Solution Architect take to ensure the customer's journey is updated after the coupon code is used?
Choose 2 answers
A) After purchase, use Marketing Cloud to request coupon redemption details from the B2C Commerce service definition.
B) Create a service definition in B2C Commerce that points to Marketing Cloud's SOAP API.
C) Create a service definition in B2C Commerce that points to Marketing Cloud's REST API.
D) After purchase, use the B2C Commerce service definition to send redemption data to Marketing Cloud.
5. A customer is using B2C Commerce, Marketing Cloud, Service Cloud, and Experience Cloud. They would like to leverage Salesforce CMS to create common content that can be leveraged across customer touchpoints.
Which two products can leverage Salesforce content without custom integration?
Choose 2 answers
A) Marketing Cloud
B) Service Cloud
C) B2C Commerce
D) Experience Cloud
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C,D | Question # 5 Answer: C,D |
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