Avaya 3305 Questions & Answers - in .pdf
- Total Q&A: 64
- Update: Oct 18, 2026
- Price: $49.99
- Vendor: Avaya
- Exam Code: 3305
- Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance exam
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Avaya 3305 Q&A - Testing Engine
- Total Q&A: 64
- Update: Oct 18, 2026
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- Vendor: Avaya
- Exam Code: 3305
- Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance exam
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Avaya 3305 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam 3305 |
| Exam Number: | 3305 |
| Available Languages: | English |
| Related Certifications: | Avaya Professional Credential Avaya Aura Experience Portal |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Recommended Training: | Avaya Aura Experience Portal Training |
| Exam Registration: | Avaya Learning |
| Sample Questions: | Avaya 3305 Sample Questions |
| Exam Way: | Computer-based exam delivered via authorized testing centers or online proctored exam depending on region. |
| Pre Condition: | Basic knowledge of Avaya Aura platform and contact center solutions is recommended. |
| Official Syllabus URL: | https://www.avaya.com/en/training/ |
Avaya 3305 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Aura Experience Portal Architecture | - Integration with Avaya Aura ecosystem - System components and deployment architecture |
| Topic 2: System Administration and Maintenance | - System monitoring and performance tuning - User management and role configuration |
| Topic 3: POM (Proactive Outreach Manager) Implementation | - POM campaign configuration - Outbound dialing strategies and workflows |
| Topic 4: Troubleshooting and Support | - Identifying and resolving system issues - Log analysis and diagnostics |
| Topic 5: Installation and Configuration | - Experience Portal installation procedures - Initial system configuration and setup |
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
Question #1
You have just installed Proactive Outreach Manager (POM) '? SP A or newer on your Avaya Aura Experience Portal (AAI P) 6.0- You attempt to start the POM services and receive the following message:
Connection to the database failed. Please configure the database before starting POM server.
Which step must you take to correct the issues and continue with this procedure?
A. The SPOM_HOME/config/PIMHibernate-cfg.xml file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $POM_HOME/bin/installDB.sh SPOM_HOME.
B. The $CATALINA_HOME/lib/config/voiceportal.properties file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $AVAYA__HOME Support/VP_Tools/SetDbPassword/SetDbPassword.sh update -u Postgres -p password.
C. The password for the PostgreSQL user Postgres is incorrect. Login to Experience Portal Manager (EPM) from Linux prompt with Postgres user permissions and run psql VoicePortal; alter user Postgres password 'password'; \q
D. The PostgreSQL database is not running. Login to EPM from Linux prompt with root user permissions and run "service Postgres ql start
Question #2
You have received alarm event "QSYSM00056 MPP disk use (85% percent) has exceeded the configured low threshold of 80 percent" on your co-resident Avaya Aura Experience Portal server. You login to the server and run the below Red Hat administrative command to review disk space usage:
[scroot@vp-a1/] # -b - - max - depth = 1 - h/
20K /mnt
12M /tmp 10.8G/home
5.9M /bin
24K /root
91.3G /opt
85G /var
16G /
Which three folders are most likely to contain files which can be deleted to make room on the server disk? (Choose three)
A. /var/llb/pgsql/data
B. /opt/Avaya/InstallAgent/download
C. /home
D. /opt.Tomcat/apache-tomcat-6.0.32/webapps
E. /var/spool/mail
Question #3
Your customer has configured VoIP connectivity on Avaya Aura Experience Portal. Calls made to the system are not responding with the correct speech recognition response.
What two items should he checked to resolve this situation? (Choose two)
A. the error logs in the speech recognition server
B. the audio/basic and audio/x-alaw-basic settings In the Web Administration screen
C. the content of the Avaya network log server.log/log
D. the Call Data Summary Report
Question #4
Under Skill configuration, the cache freshness Is 10 seconds and slacktime is 5 seconds.
When the first call arrives into the system, Intelligent Customer Routing (ICR) Core performs polling and updates cache with the routing result for this skill and provides routine] Information to this < After 12 seconds, another call arrives for the same skill.
What would happen next?
A. ICR Core provides routing information from the cache. It then performs polling and updates the cache.
B. ICR Core performs polling and updates the cache. II then provides routine) information to this call.
C. ICR Core performs polling and provides routing information, but the cache is not updated.
D. IRC Core will not perform polling. It provides routing information from the cache.
Question #5
You client reported the multi-server Avaya Aura Experience Portal (AAEP) local PostgreSQL database has become corrupted and you have determined you must restore the database from a backup of the system.
After restoring the database from the backup, which three actions must be performed? (Choose three)
A. Reconnect each Media Processing Platform (MPP) with the EPM.
B. Restart the avpSNMPAgentSvc on the EPM.
C. Install a new license file on the EPM.
D. Restart the vpms service on the Experience Portal Manager (EPM).
E. Restart the MPP service from the EPM.
Solutions:
| Question #1 Correct Answer: A | Question #2 Correct Answer: A,B,C | Question #3 Correct Answer: A,B | Question #4 Correct Answer: D | Question #5 Correct Answer: A,B,D |
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