Salesforce Certified Platform Strategy Designer Sample Questions:
1. Cloud Kicks feels confident about its vision for a new loyalty program and has received approval from leadership to begin development.
What is needed from the strategy designer to inform a roadmap from MVP to mature offering?
A) Effort sizing and user story points
B) Instrumentation and POC prototypes
C) Phases of feature development
2. A Strategy Designer at Cloud Kicks presents narrative to drive stakeholder alignment for a new product vision.
In addition to the narrative, what should the designer provide to create alignment?
A) The strategic case including a breakdown of features and why they meet audience needs.
B) Incentives to motivate internal stakeholders to align with the proposed future state
C) A roadmap to minimize miscommunication about milestones in the build process.
3. Cloud Kicks (CK) works with various technology platforms built up over decades of acquisitions. Each platform has a different level of design maturity, which creates a very inconsistent user experience. To prioritize what to address first, CK needs to assess the business impact.
Which method is typically used to Quantify design debt?
A) NPS or CSAT
B) User interviews
C) Heuristic analysis
4. A strategy designer is presenting the results of a design sprint including sketches of new concepts for an upcoming release. Several business stakeholders were not aligned on the priorities driving the design sprint outcomes and spent the meeting arguing about new directions in which they would like to take the product.
What should the strategy designer do to gain alignment?
A) Refine the ideas to a higher fidelity so the stakeholders get a better sense of the vision,
B) Share research insights to build a deeper understanding and urgency around the problems to solve.
C) Add the stakeholders' ideas and agree to pursue both; it is more important to keep the peace on the team.
5. A start-up specializing in healthcare is beginning the research and development phases for an application intended for patients and doctors. The strategy designer wants to help both audiences evaluate and prioritize ideas, opportunities, and features toward a shared understanding of a new patient experience.
Which tool should be used to facilitate and share this vision"
A) Cross-functional survey
B) Storyboard
C) Creative brief
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |
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