Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Information Architecture | 12% | - Designing site maps and navigation structures - Creating effective labeling and categorization systems |
| Visual Design | 11% | - Applying Salesforce Lightning Design System (SLDS) - Designing responsive and mobile-friendly interfaces |
| Discovery | 13% | - Analyzing existing user experiences and identifying gaps - Identifying customer experience objectives and goals - Determining business needs and user needs |
| Configuration and Customization | 10% | - Configuring Lightning pages and apps for optimal UX - Understanding declarative customization options for UX |
| Interaction Design | 14% | - Creating wireframes and prototypes - Designing effective page layouts - Defining user flows and interactions |
| Testing | 11% | - Planning and conducting usability testing - Analyzing testing results and making recommendations |
| Salesforce Lightning Design System | 13% | - Identifying the purpose and resources of SLDS - Applying SLDS components and patterns |
| UX Fundamentals | 16% | - Identifying user interface design principles - Understanding accessibility standards and guidelines - Describing the user-centered design process |
Salesforce Certified Platform User Experience Designer Sample Questions:
Question #1
A UX Designer at Cloud Kicks wants to utilize a design thinking approach for the design of new customer services. Which approach combination encourages more creative problem-solving?
A. Divergent and convergent
B. Agile and efficient
C. Simple and innovative
Question #2
Which step should a UX Designer take to create and deliver responsible and transparent AI technology?
A. Collect as much data from the user as possible for a catered experience.
B. Provide clear explanations of AI predictions or recommendations.
C. Deliver an internal session to showcase AI making data accessible to all users.
Question #3
Cloud Kicks (CK) has made a commitment to incorporating human-centered design and is now collaborating with its Sales team to redesign some of its key sales processes in Salesforce. Which conceptual approach would describe CK's new design solutions?
A. V2MOM
B. Desirable, Feasible, Viable
C. Agile
Question #4
Cloud Kicks wants to implement its company colors in all UI components, like buttons and icons, using a custom theme. How does the Salesforce Lightning Design System (SLDS) ensure the UI components align with the theme?
A. CSS Hex colors
B. JS libraries loaded from a static resource
C. Design tokens prefixed with "brand"
Question #5
A UX Designer is considering the design of a record creation screen for the custom object Appointment.
Appointment records have two record types: Virtual and In-Person. Virtual appointments may have different virtual meeting software options, each with fields specific to it. Which consideration should be made when creating this record using Dynamic Forms?
A. The field section component will not be available on mobile devices.
B. A separate layout is needed for each record type.
C. The fields available for inline editing in list views are determined by Dynamic Forms.
Solutions:
| Question #1 Correct Answer: A | Question #2 Correct Answer: B | Question #3 Correct Answer: B | Question #4 Correct Answer: C | Question #5 Correct Answer: B |
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