HP HP0-M86 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration and Interfaces | - Web services and API integration - External system connectivity |
| HPE Service Manager Architecture | - System components and architecture overview - Client-server and web tier structure |
| Database and Data Management | - Database structure and schema customization - Data querying and record manipulation |
| Security and Access Control | - Authentication and authorization configuration - User roles and permissions |
| System Maintenance and Troubleshooting | - Performance monitoring and tuning - Issue diagnosis and resolution |
| Process Design and Workflow | - Workflow configuration and lifecycle management - Business rules and automation logic |
| Application Tailoring Fundamentals | - Forms, format controls, and display applications - Data dictionary and table relationships |














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