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Avaya 37820X Questions & Answers - in .pdf

37820X pdf
  • Total Q&A: 66
  • Update: Nov 08, 2026
  • Price: $59.99
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  • Vendor: Avaya
  • Exam Code: 37820X
  • Exam Name: Avaya Midsize Solution Design Exam
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Avaya 37820X Q&A - Testing Engine

37820X Study Guide
  • Total Q&A: 66
  • Update: Nov 08, 2026
  • Price: $59.99
Testing Engine
  • Vendor: Avaya
  • Exam Code: 37820X
  • Exam Name: Avaya Midsize Solution Design Exam
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Avaya 37820X Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Unified Communications & Collaboration Design15%- Voicemail and unified messaging design
- Integration with third-party systems
- Conferencing and collaboration applications
- Mobility and remote worker solutions
Topic 2: Avaya Midsize Solution Portfolio20%- Licensing models and options
- Scalability and resiliency options
- Deployment models: on-premise, hybrid, cloud
- IP Office platform architecture and features
Topic 3: Solution Sizing and Bill of Materials15%- Licensing requirements and calculation
- Complete bill of materials preparation
- Hardware and software component selection
- System sizing and capacity planning
Topic 4: Customer Business Requirements Analysis15%- Analyze user and site communication needs
- Identify business objectives and drivers
- Determine collaboration and mobility requirements
Topic 5: Contact Center & Customer Experience Solutions10%- Contact Center Select architecture
- Customer engagement design principles
- Agent, supervisor, and reporting features
Topic 6: Implementation & Migration Planning5%- Migration approaches and risk mitigation
- Deployment strategies and rollout planning
- Post-deployment validation and support
Topic 7: Networking and Infrastructure Design20%- VoIP and unified communications network design
- Security, survivability, and redundancy
- QoS planning and bandwidth requirements
- LAN/WAN design and considerations

Avaya Midsize Solution Design Sample Questions:

Question #1
To support cradle-to-grave reports for any call, what is the minimum IP Office configuration?

A. Preferred Edition with VMPro and an IP Office CTI license
B. Essential Edition with an external PC to run Avaya Call Reporting and an IP Office CTI license
C. Essential Edition with an external PC to run Avaya Call Reporting
D. Preferred Edition with VMPro


Question #2
Refer to the exhibit.

You have just finished your discovery conversation with a multi-location, midsize customer.
What would you do to use the generic functional UC&C architecture shown in the exhibit?

A. Cross out functionality not requested by the customer.
B. Add In quantities for each of the components in your solution.
C. Create a version of this diagram for each location.
D. Add the specific product names for components in your solution.


Question #3
Which two statements describe the competitive advantages of the Avaya Midsize Solution? (Choose two.)

A. It Is available in more deployment options than other major vendors.
B. It focuses on the customer's IT relevant needs.
C. It delivers a lower total cost of ownership compared to all major vendors.
D. It supports a broader range of endpoints types.


Question #4
You have just completed a series of discovery conversations with a customer.
To summarize the results of your conversations, what would you create to show each of the customer contacts you met with?

A. A single design diagram
B. A design diagram for each person
C. A single architectural diagram
D. An architectural diagram for each person


Question #5
For your customer, you have decided to configure an IP Office Server Edition.
Using Just the primary server, which types of internal collaboration are available for the power users?

A. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses
B. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses and video licenses
C. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses
D. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses and video licenses


Solutions:

Question #1
Correct Answer: B
Question #2
Correct Answer: A
Question #3
Correct Answer: A,C
Question #4
Correct Answer: D
Question #5
Correct Answer: A

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37820X Related Exams
37820X-Deutsch - Avaya Midsize Solution Design Exam (37820X Deutsch Version)
37820X - Avaya Midsize Solution Design Exam
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