Avaya 132-S-816 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting & Support | 20% | - Alarm handling and system recovery - Fault isolation and diagnostic methods - Common call flow and connectivity issues |
| Topic 2: IP Office System Architecture & Components | 20% | - Hardware platforms and control units - Software editions and licensing model - Networking and connectivity requirements |
| Topic 3: Maintenance & Upgrades | 15% | - Log management and monitoring tools - Software updates and system upgrades - Backup and restore procedures |
| Topic 4: Telephony & User Administration | 20% | - User, extension, and group configuration - Voicemail and messaging setup - Call routing, inbound/outbound rules |
| Topic 5: Installation & Initial Configuration | 25% | - IP Office Manager installation and usage - System setup and basic configuration - License activation and feature enablement |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. A test connection to an Aria Analog system fails.
Which two are possible reasons for the failure? (Choose two.)
A) The Octel Analog Serial Number administered on Message Networking does NOT match the one on the remote Aria Analog system.
B) The Mailbox ID length administered on Message Networking does NOT match the mailbox length on the remote Aria Analog system.
C) Analog channels were not assigned with the acr service.
D) No PBX extension was assigned to analog channels on Message Networking.
2. You have just finished installing Modular Messaging (MM) 3.1 for Exchange and are doing your acceptance testing when the customer approaches and requests that you make sure the Find Me service is running on every MAS. The MM Find Me service does not appear in the list of MM services and there is no configuration item in Voice Mail System Configuration, so you run the setup.exe program to install it but there is no Find Me selection that allows you to install it.
What can be done to ensure that the customer's need for Find Me is met?
A) Enable Find Me at the subscriber level.
B) Not all integration types support Find Me; a different integration type must be used.
C) Find Me was not included with the general availability software and must be downloaded as a patch from support.avaya.com.
D) A new license is needed because the current license does not have the Find Me feature activated for the Voice Mail Domain.
3. You are unable to make a successful test connection to an Aria Digital machine and suspect that the Octel Serial Number may be incorrect.
Which path should be taken from the Message Network Administration menu to verify this?
A) Basic System Administration > TCP/IP Administration > Network Addressing
B) Remote Machine Administration > Remote Machine Parameters
C) System Parameters > General Parameters > Octel Administration
D) System Parameters > General Parameters
4. A customer returns the planning forms for a new Message Networking (MN) implementation. They indicate that the MN system should have an IP address of
66.255.22.34 with a subnet mask of 255.255.255.0 and a default gateway of 66.255.21.1.
Why is the MN server unable to transmit packets outside of its local subnet?
A) The customer has installed a firewall on the default gateway of 66.255.21.1.
B) The default gateway is on a subnet different from the MN, thereby making it unreachable.
C) The subnet mask of 255.255.255.0 is inappropriate for the class A IP address 66.x.x.x.
D) The MN server should not have a public IP address like 66.x.x.x; it should have a private address like 10.x.x.x or 192.168.x.x.
5. Which two statements are true about upgrading to Release 3 with Modular Messaging for Microsoft Exchange? (Choose two.)
A) The Microsoft Exchange Release must be 2000 or 2003.
B) The Avaya Messaging Application Server (MAS) must be Release 1.1.
C) The Microsoft Exchange Release must be 5.5 or greater.
D) The Avaya Messaging Application Server (MAS) must be Release 2.0.
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: A,B |
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