IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
1. A customer wants the service desk personnel to track leasing contracts for their IT assets that are currently maintained in an in-house developed application. How should the customer be advised to implement this requirement?
A) The customer should continue maintaining their leasing contracts in their own application. Using the Integration Framework, the information of each contract can be populated in the Lease Contracts application.
B) Use Integration Framework to load for the first time the lease contracts information into the Lease Contracts application, and then maintain those contracts with TAMIT
C) Use the Maximo Data Loader to load lease information into IBM Tivoli Asset Management for IT (TAMIT).
D) Leverage the customized asset application by using Application Designer to add a lease contract section to maintain contracts for each asset.
2. Which two products should be presented to a client if they want to know more about the benefits of implementing IBM products for change, configuration, and release management, including application and infrastructure discovery? (Choose two.)
A) IBM Tivoli Composite Application Manager
B) IBM Tivoli Application Dependency Discovery' Manager
C) IBM SmartCloud Control Desk
D) IBM Tivoli Asset Discovery for Distributed
E) IBM SmartCloud Provisioning
3. A customer's IT environment consists of servers, storage, desktop, and point of sale devices. Assuming IBM SmartCloud Control Desk is used to manage these items in the CMDB, which two scanning tools also need to be deployed and integrated in order to perform reconciliation of authorized versus deployed configuration items? (Choose two.)
A) IBM Tivoli Application Dependency and Discovery Manager
B) IBM Tivoli Usage and Accounting Manager
C) IBM Tivoli Provisioning Manager
D) IBM Tivoli License Compliance Manager
E) IBM Tivoli End Point Manager
4. A service desk is handling service catalog requests, incidents, and problems for all their customers 24 hours a day 7 days a week. Which IBM SmartCloud Control Desk architecture and edition should be recommended to support the service desk?
A) Multi-server, IBM SmartCloud Control Desk
B) Single server. IBM SmartCloud Control Desk
C) Single server, IBM SmartCloud Control Desk - Entry
D) Multi-server, IBM SmartCloud Control Desk - Entry
5. Which solution enables the deployment of highly virtualized environments for self-service cloud computing?
A) IBM Tivoli Service Automation Manager
B) IBM SmartCloud Control Desk
C) IBM Tivoli Provisioning Manager
D) IBM Tivoli Endpoint Manager
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B,C | Question # 3 Answer: A,E | Question # 4 Answer: A | Question # 5 Answer: A |














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