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Why Take the Microsoft MS-100 Exam?

The Microsoft Dynamics CRM Solution Expert (MS-100) is a certification for Microsoft Dynamics CRM and many businesses want their employees to be MS-100 certified for the following reasons:

• To be able to administer the system efficiently. Leading companies require their employees to be MS-100 certified so that they can implement and maintain the CRM product. Block Managers and other senior staff also benefit from the certification.

• To implement sales, marketing, and service strategies that are based on Dynamics CRM. Hidden or open sales are what make or break companies. Journey and predictive analysis help in uncovering hidden sales and in delivering only the most relevant information to customers.

• To be able to provide accurate training to employees on how to use Dynamics CRM for sales, marketing, and service purposes effectively. Rewarding and retaining highly qualified employees is an important factor for businesses.

• To be able to make effective business decisions based on accurate data from Microsoft Dynamics CRM or related software tools. Confidentiality is essential in most companies now.

• To be able to design and build customizations, applications, and integrations that integrate seamlessly with Dynamics CRM. Uncertified employees may not deliver quality work in this area, resulting in customer dissatisfaction.

How to Register the Microsoft MS-100 Certification Exam?

To be registered for the MS-100 Certification Exam, you have to follow the following steps:

• Go to the official website of the Microsoft Certification. Ready the application form. Enter the first name, last name, e-mail address, telephone number, country of residence, and payment information.

• Register to take the exam you want to take. Feel free to select the one you are most confident about passing. Payment for the exam is submitted at this stage. Worth noting that testing is on a first-come, first-served basis. Memorize the information required by your country.

• Pay for the exam you want to take from the payment options provided, using a credit card or a PayPal account. You can also pay for that exam by purchasing a voucher from the payment options provided on the website of that specific exam provider (exam). After paying for the exam, change the status of your registration to Confirmed. You have to pay in the bank or online, for that exam before you are able to take it.

• Download the application form for that exam. Smarter Track will be the application form you have to download from the Microsoft website when you take a Microsoft Dynamics CRM exam. Recharge the application form by logging in with your Microsoft account and follow the instructions given on the application form.

• Try to take the exam as soon as possible so that you have enough time to finish it before the deadline. If you are unable to take the exam within this time frame, register so that you can take the exam again at a later date. Identities of candidates that have been compromised will be suspended on an ongoing basis.

• Show your official credentials at the test center validation center, along with any required identification documents, such as a driver's license or passport, in order to take your exam. It is recommended that you carry validation confirmation with you during your test center visit in case you are stopped by police or security officials while attempting to take your exam.

• After you have completed your exam, take a screenshot of your results and keep this for your records. References to this screenshot can be submitted in your request for recertification. Email this screenshot to yourself or to your active private email account.

• Check your status by going to the portal through which you registered to take the exam, and follow any further instructions provided there. Device usage during the exam is subject to the rules of the testing facility for your region or country. Remember that, deployments and other Microsoft Dynamics AX cloud computing-related features may require the portable device used to take the exam to be an iOS or Android device.

What topics are covered in the Microsoft MS-100 certification exam?

The MS-100 certification exam requires you to be familiar with the following areas:

• Enabling business intelligence and other business process improvements. Completion of this objective means you will be able to create dashboards, charts, and other solutions for your business.

• Implementing security in your customizations and integrations, as well as deploying those customizations and integrations into production environments; implementing Microsoft Dynamics AX security features in customizations; deploying customizations into production environments.

• Installing, configuring, managing Microsoft Dynamics AX, including how to implement a training program for staff who administer the system. Completion of this section also demonstrates experience in designing solutions for Microsoft Dynamics CRM.

• Testing customizations and integrations to make sure they function as expected in the real world. Identity management topics are also included here. Connectivity between Microsoft Teams and Microsoft Dynamics CRM is part of this objective.

• Administering aspects of your MS Dynamics AX implementation, such as the training and support staff required, and maintaining your server environment. Migration of data from Microsoft Dynamics AX to MS Dynamics CRM is covered here, too.

• Troubleshooting issues with Microsoft Dynamics AX and related tools. Connectivity to other applications, services, and networks is also covered here. The average handling time required for a support request to be addressed is also included in this objective.

• Designing customizations that integrate seamlessly with MS Dynamics CRM for maximum business value to that organization's customers or clients or end-users of MS Dynamics AX software solutions.

• Designing integrations between Microsoft Dynamics CRM and other applications or services; deployment of those integrations into production environments; enabling user access to those applications or services once they are installed on the server.